Delivering Results That Last

From diagnosis to implementation — partnering with leadership teams to resolve and prevent critical issues.

Change is built into nature and unstoppable. We have three choices:
(a) do nothing (which leads to falling behind, leading to extinction),
(b) improve to keep up with change (surviving and maintaining status quo), or
(c) improve at a faster pace (stay ahead of the curve).

Now the question is what to do and how?

Improvement can happen due to chance or by choice. The former will always be transient and hardly sustainable.

Improvement by choice will require deliberate planning and effort, else it will not have the right vector and it can end up hurting your organization.

Unchanneled energy burns rather than producing useful work.

Using a system and framework will help. The one we recommend is “DO-MAGIC.” And yes, it works like magic. It is “the” Key to Performance Improvement. Let’s expand the acronym.

D – Define your future / desired state – as vividly as possible (if you are too early in the game – stay in a Discovery mode until you can see the future state clearly).

O – Observe your current state – this is your baseline.
Apply the Objectivity test to your future state. Is it more like a pipe dream or something do-able?

M – Milestones and Measures of Success (MOS) set up these making sure they align with the direction to your future state. The Milestones are like stepping stones that you will cross on your journey. Link each Milestone to its MOS. This will help you see if you really accomplished it.

A – Analyze the gap and actions needed between the current and following milestones – going as far as you can see. Ask – what Actions are needed to reach the first few milestones. Defining all action items for the full journey may not be feasible, but you can at least start moving along the path.

G – Generate a timeline, and a plan B. You might find some milestones are riddled with high risks / obstacles – the earlier you can determine this the better. Having a plan B enables you to be prepared and go past them rather than getting stuck.

I – Implement actions identified earlier, and keep Inspecting your progress against the milestones and their MOS. Since this is where the action really takes place, you will experience slips, trips, and falls. Make sure your well of Inspiration stays filled. It will keep you going. To keep your Inspiration high – use a blend of intrinsic and extrinsic motivations / rewards. More on this in the next paragraph.

C – Checks and balances; put these in place as you cross milestones to prevent regression. Additionally – Celebrate the crossing of each milestone. Doing so – fills your well of Inspiration. Finally – once you have reached the desired state, Celebrate again. Make a list of lessons learned, identify the next improvement opportunity and DO-MAGIC again!

Winners never quit, and quitters never win

Once you apply this approach – you will wonder – why didn’t we not do this earlier? Well – as the Chinese proverb goes – the best time to plant a tree was 20 years ago – the next best time is now.

Want to start your journey? Take the first step – please contact us for a no obligation dialog. info@thepisystem.com

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Delivering Results That Last

Why Improve Performance?

The What and How of Performance Improvement

Industries and Sectors we serve